A roof inspection is either a documented report or a sales visit, and both are legitimate as long as you know which one you booked. The free version tells you whether you have a problem. The paid version gives you evidence you can hand to somebody else.
Most people find out the difference at the worst possible moment, when an insurer asks for documentation and all they have is a business card and a verbal opinion.
What each version actually is
| Free assessment | Paid documented inspection | |
|---|---|---|
| Who pays | The contractor, from future work | You |
| Typical output | Verbal findings, a few photos, a quote | Written report, photos by slope, remaining life |
| Useful for | Deciding whether to act | Insurers, buyers, lenders, second opinions |
| Access | Often ladder and edge, sometimes full walk | Full walk, attic, frequently drone or infrared |
| Bias | Structurally present, not necessarily dishonest | Independent of any repair sale |
Neither is a scam. A free assessment paid for by the chance of winning the work is an ordinary arrangement, and the good ones are genuinely thorough. Just do not expect a document from it.
What a real inspection covers
If a report leaves any of these out, it is incomplete.
Every slope, photographed. South and west slopes age faster, so a single-slope look is not an inspection.
Field condition. Granule coverage, curling, cupping, blistering, exposed mat, and whether shingles still hold a fastener.
Fasteners. Backed-out nails, tented tabs, and evidence of high nailing where it can be seen.
Every penetration. Pipe boots, vents, satellite mounts, old abandoned mounts, and skylight curbs.
Flashing. Chimney counterflashing and step flashing, sidewall flashing, valley metal, and whether sealant is doing work that metal should be doing.
Ventilation, with numbers. Intake and exhaust, net free area, and whether the soffit intake is blocked by insulation. This is the item most often skipped and it is the one that governs how long the roof lives.
Gutters and drainage. Granule accumulation is a diagnostic, and overflowing gutters and downspouts mimic a roof leak convincingly.
The attic. Stains on sheathing, rust rings on nail points, matted insulation, daylight at penetrations, and moisture readings if the inspector carries a meter.
A remaining-life number, in years. This is the deliverable. Everything above is how they got there.
When it is worth paying for the documented version
Before buying a house. A general home inspector's roof section is deliberately conservative and written from a ladder, which is the right scope for their license. On any roof over about twelve years old, a separate roofer's inspection is among the best money in the transaction.
Before or during an insurance claim. An independent photographed report gives you something to hold the adjuster's scope against, slope by slope. Trying to reconstruct pre-repair condition afterward does not work.
Before selling. A written report with remaining life on it turns a vague buyer worry into a known quantity, which is a much better negotiating position than a line item on an inspection report.
When two contractors disagree by a factor of ten. One says a pipe boot, the other says a full re-roof. A paid third opinion with no work attached to it settles that cheaply.
After hail, even if you see nothing. Hail bruising is a fractured mat under intact granules. It is invisible from the driveway and frequently invisible from the roof edge. It is found by hand.
When you should not bother
Skip it on a roof under about eight years old with no leak, no storm event and no visible symptom. Nothing has happened yet, and an annual inspection on a young roof is a subscription rather than a diagnosis.
Skip it if you already know the roof is finished. If the tabs are curling, the mat is bald and there are three active leaks, you do not need a report to tell you what the gutters are already telling you. Spend the money on the roof replacement instead and use the bid process as your inspection.
And skip the drone or infrared upgrade on a simple, walkable, single-story gable roof. Those tools earn their keep on steep, tile, large commercial or genuinely inaccessible roofs. On a straightforward roof, a competent person walking it beats a camera.
The tells of a sales visit dressed as an inspection
Damage discovered but not photographed. If it is real, it can be shown. Ask for the picture in the moment.
A number before a report. A quote handed over on the spot with no written findings behind it is a proposal.
Urgency about your deductible. Anyone offering to waive, absorb or handle your deductible is describing insurance fraud that names you as a party. That is the end of the conversation.
A roof condemned on one photograph. One cracked shingle in one picture is not a slope, and it is certainly not a roof.
No attic. A roof inspection that never went inside missed half the available evidence.
One opinion, plainly: get the annual inspection in writing every year past year ten, and file the reports. Four years of dated, photographed reports is the most powerful document a homeowner can bring to a storm claim, a sale or an argument with a contractor. It costs very little and nobody does it.
Bottom line
Free assessments are for deciding whether to act. Paid reports are for proving something to somebody, and they should arrive with photographs of every slope, a ventilation assessment and a remaining-life figure in years. Pay for one before you buy a house, before a claim, and any time two contractors disagree wildly.
West Jordan Roof Pros does written roof inspections with slope-by-slope photographs, plus roof leak repair and roof replacement across West Jordan and the Salt Lake Valley. Call (844) 511-2320 and we will tell you what the roof has left, including when the honest answer is years.
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Frequently asked questions
How much does a roof inspection cost?
Paid residential inspections commonly fall in a modest few-hundred-dollar range depending on size, pitch, access and whether infrared or drone imaging is included. Many roofing contractors also offer a free visual assessment. The two are different products: the free version is a sales-qualification visit, and the paid version is a documented report you can hand to an insurer, a buyer or a second contractor.
Is a free roof inspection worth having?
Yes, with clear eyes about what it is. A competent free assessment tells you whether you have a problem and roughly how big. It is paid for by the possibility of selling you work, which is a normal and honest arrangement as long as nobody pretends otherwise. When you need evidence rather than an opinion, pay for the documented version.
What should a roof inspection report include?
Photographs of every slope, condition notes on decking, flashing, penetrations, valleys and ventilation, granule and fastener condition, an estimate of remaining service life in years, and a prioritized list separating what needs doing now from what can wait. If a report has no photographs and no remaining-life number, it is a quote wearing a report's clothing.
Do I need a roof inspection before buying a house?
A general home inspector looks at the roof from a ladder or from the ground and writes a careful, non-committal paragraph. That is the correct scope for their license and it is not the same as a roofer walking the slopes. On any house with a roof older than about twelve years, a separate roof inspection is one of the highest-value few hundred dollars in the whole transaction.
How often should I have my roof inspected?
Annually once the roof passes ten years old, and after any significant hail or wind event whatever its age. The reason is economic rather than cautious: a failed pipe boot found in year twelve is a small repair, and the same boot found by a ceiling stain in year fourteen may have already ruined decking.
What is a roof certification?
A written statement from a roofing contractor that the roof is in serviceable condition with an estimated number of years of remaining life, usually requested by a buyer, a lender or an insurer. It generally involves a full inspection and often minor corrective work first, since no contractor certifies a roof with open defects. Ask up front what conditions must be met.
Local context
How this applies in West Jordan, UT
Every article here is written from roofing work done in West Jordan and the Salt Lake Valley, so the numbers reflect local labour, permit and material costs rather than a national average. Your own job can land either side of them depending on access, the condition of what is already there, and the materials you pick — vapor-permeable synthetic underlayment, self-adhered eave and valley membrane, ring-shank sheathing nails at six inches on center.
The way to turn any of this into a real answer is to have someone look at your actual situation. The free estimate is free, itemized and written down, with no deposit and no obligation. Call (844) 511-2320 or start on the West Jordan Roof Pros homepage.
Areas West Jordan Roof Pros covers
West Jordan first, then the surrounding communities of the Salt Lake Valley. Each has its own page with local detail rather than a copy of this one:
- Taylorsville, UT — Salt Lake County, population 60,448
- Murray, UT — Salt Lake County, population 50,637
- Midvale, UT — Salt Lake County, population 36,028
- South Salt Lake, UT — Salt Lake County, population 26,777
- Holladay, UT — Salt Lake County, population 31,965
- Cottonwood Heights, UT — Salt Lake County, population 33,617
Or jump to the full list of West Jordan services.
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The West Jordan Roof Pros Team
Licensed roofing pros in West Jordan, UT
Written by the West Jordan Roof Pros team — licensed, insured roofing pros serving West Jordan, UT and the surrounding area.